manage air service programs

Manage Air Service Programs Based on Pre-Established Benchmarks

Manage Air Service Programs Based on Pre-Established Benchmarks
Set a RoadMap to Community Air Service Success

When you manage Air Service Programs based on pre-established benchmarks and metrics you set your community on the road to Community air service success.

Community Flights believes you need to manage air service programs. The idea that if you can’t measure it, you can’t manage it, is very applicable to air service development. Communities should pre-set and manage their air service to load factor, yield, cost per seat and return on investment goals to help guide themselves to air service development success.

When you manage air service programs start with knowledge of what success is in setting your benchmarks. If you know that 75% load factor will most likely drive a profitable flight then set 75% load factor as one of your target metrics. Now going forward, if you receive advance booking reports, when your flights are performing below this 75% metric you will be guided through this performance to give more flight support to help improve this metric performance and meet your goals.

Community Flights has developed over 35 best practices and guiding principles for communities looking to improve their air service. The above is just a small sample of a complete guidebook of best practice.

If you’d like to receive the complete guidebook for FREE: Community Flights Air Service Development Best Practices and Guiding Principles, email: and ask that we send the full guide.

Scott Stewart is the principle of Community Flights; an air service support, development and management company. Community Flights works with communities, organizations or businesses on leveraging the great economic asset that air service is for economic gain. Scott formed Community Flights in January 2013 to help mobilize community support efforts and guide clients in bridging the “air service understanding gap” with the airlines to create an airline and community win-win air service support and performance environment. You can find more info about Community Flights at Contact Scott Stewart directly at

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